Job Category: Marketing Location: United States, CA, Mountain View Job ID: 711634 11829 Product: Speech Server Division: Microsoft Business Division
Senior Product Manager - Multichannel Speech
Speech software and services are one of the fastest evolving segments of the industry today, driven by advancements in natural human interfaces that are gaining mindshare and adoption as speech technology becomes more accurate and useful.
The Speech at Microsoft Group is looking for a dynamic and experienced product manager to drive our Multichannel Speech efforts. This role will play a major role in driving product strategy and execution on some of the group’s most strategic businesses. The ideal candidate for this position will have prior understanding of the IVR, Mobile and broader Speech markets and a solid track record of success as a product manager defining market winning products. This person will be responsible for:
Developing a vision for the next generation Outbound IVR and Mobile Speech solutions based on customer, market and technology understanding.
Developing and delivering an Outbound IVR product and Mobile Speech solutions that can leverage the larger Microsoft portfolio.
Understanding the larger Speech group technology portfolio and identifying key technologies for monetization.
Business analysis, product planning and gathering market requirements.
Contribute to and maintain a comprehensive product roadmap.
Effectively communicate solution benefits and future roadmap plans to internal and external audiences including customers, analysts, and press/media.
Leading and participating in cross-functional teams to develop product, marketing, and partnership strategies.
Working with customers, sales teams, and services teams to identify key business use cases and drive enhancements and requirements into the product development process. Acting as voice of the customer within the organization.
Defining and communicating solution value, differentiation and key marketing messages. Evangelizing the solution with customers, sales team members, partners, analysts, and media.
Key requirements and success factors:
8+ years of experience in the IVR and/or Mobile Speech space including the understanding of underlying technologies such as VoIP, speech recognition, Voice XML, XML, CTI, and telecommunications networking.
6+ years of experience in Product Management.
Strong understanding of service oriented technologies and online based-technologies.
Demonstrated excellent analytical decision making skills and willingness to take on big challenges and solve complex problems.
Ability to make sound decisions with little information in an ambiguous environment.
Familiarity with standard market research methodologies and experience utilizing foundation market research.
Deep passion for products and a track record to define market winning products and/or product strategy.
Strong written and oral communications skills to present frequently at the executive-level.
BS/BA required (technical degree preferred), MBA preferred.
