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Senior Product Manager - Rhapsody Inc |
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| Job Title: |
Senior Product Manager |
| Position Type (FT or PT): |
Full Time - Regular
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| Area of Interest: |
Product Management
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| Location: |
Seattle HQ
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| Description: |
RealNetworks, Inc. is a rapidly growing, cutting edge technology, web based digital music, online gaming and streaming company headquartered in Seattle, Washington. Real provides the universal platform for the delivery of any digital media from any point of origin, across virtually any network, to any person on any Internet-enabled device, anywhere in the world.
This Senior Product Manager role is within our Rhapsody America LLC division. Rhapsody’s Product Management team is searching for an experienced product management leader who has a passion for providing the best solutions for users of our digital music products.
Key Accountabilities: % of Time
1. Product Development - 60%
2. Marketplace Research - 10%
3. Customer Feedback - 10%
4. Guiding development process - 10%
5. Business modelling - 10%
Key Responsibilities include:
• Lead the full product lifecycle – from requirements definition, to delivery, to end-of-life – collaborating with Creative Services, Program Management, Engineering, QA, Marketing, Programming, Business Intelligence and Customer Support. Continually communicate business priorities and customer imperatives to drive key tradeoffs.
• Aid in the development of the overall product strategy for Rhapsody – informed by customer and market insights, competitive pressures and internal initiatives/assets – and uses it to align and energize key stakeholders and team members responsible for the product lifecycle.
• Manage Rhapsody profit-and-loss (P&L) with rest of product management team, establishing milestones, tracking progress and evaluating opportunities to increase revenues and decrease costs.
• Define a detailed product roadmap based on the product strategy and drive product releases to deliver on that roadmap; adjust the roadmap as necessary, based on key metrics and market conditions.
• Establish business metrics and key market research questions and work with Business Intelligence and market research resources to gather customer insights and inform product development.
• Monitor key competitors and their anticipated next moves. Create in-depth teardowns of all competitive products. Keep an eye on new technology developments for future product ideas and trends.
• Capture and articulate product requirements in concise MRDs and PRDs.
• Emphasize primacy on user experience. Continually improve user experience to better drive the business and/or key metrics.
Position Requirements and Key Attributes:
• B.A./B.S. degree, 8+ years of product management/marketing experience; M.B.A. a plus.
• 3+ years of recent experience as a product manager of digital media products, particularly digital music.
• 3+ years of experience as a product manager of a paid subscription service.
• Strong product acumen with a balance of strategy and attention to detail across team deliverables, user experience and organizational engagement.
• Strong customer focus, with a track record of using customer insights to shape product strategy and drive detailed tradeoffs over the product lifecycle.
• Adept at analyzing competitive and adjacent products and using those insights to improve the product and anticipate competitive threats before they happen.
• Ability to prioritize competing opportunities, balance market needs with business priorities, manage conflict and articulate the rationale behind decisions.
• Successful at leading complex projects across a matrixed organization and demonstrated ability as a thought leader for key issues in that environment. |
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