vCustomer’s goal is to transform the Customer Support industry by migrating customers to use the Web to find answers to their questions and build stronger relations between the customer and the retailer.

You are a seasoned strategy / marketing / Business professional with over 12 years of industry experience, at least 6 of which have been spent in leading marketing initiatives for a web services company.

You have immaculate written and oral communication skills, excellent negotiation skills, business acumen and a penchant for product marketing. Despite your non-geek status, you love technology and are an early-adopter of the latest in gizmos and software. You are target-driven, extremely motivated and a logical and creative thinker for whom great product design is as exciting as opening a Chateau Lafite 1961.

You have experience in market research, targeting and segmentation, planning and implementing advertising campaigns (online and offline), building kick-ass presentations, negotiation, event management, client relationships, affiliate marketing, channel development, social media marketing, product evangelism, viral marketing etc. Additionally you are a people's person and a good leader. You want to work with people like you that want to build and sell “the next” great product.  You thrive in an environment where you own the plan and control the execution of that plan.”